carysosm
Posts: 7
Joined: Thu Feb 26, 2015 3:11 pm

Password invalid on greedygammon download

Thu Mar 05, 2015 3:17 pm

I have recently registered for the forum, downloaded the software, and even played a few games. However, I was going to play with an online friend this afternoon and when I attempted to log in to the software I got a message that my password was invalid. Why did this happen, and how do I resolve it? I even tried re-registering with a new username (my old one with the number 1 appended to it) and the system would not let me re-register -- told me that my email address was already in use. I think somehow I need to start from scratch and remove all traces of my old username, password, and email address from the system unless you have another suggestion. I need your help, please. It's frustrating.

Thanks much.

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greedyG
Site Admin
Posts: 193
Joined: Sun Oct 24, 2010 8:32 pm

Re: Password invalid on greedygammon download

Thu Mar 05, 2015 5:01 pm

hi carysosm

Due to a security issue, I had to update the forum to the latest version which took a while, so that could be why there was problem with new account as it uses the forum username and password to create the new accounts.

The upgrade is complete so hopefully everything works again as it should I will be running a few test new account routines to see if it works ok.

maareyes
Backgammon is a luck/skill game similar to card games like poker and gin rummy. Estimating and maximizing your winning probability is key
http://www.download-texas-holdem-poker.com

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greedyG
Site Admin
Posts: 193
Joined: Sun Oct 24, 2010 8:32 pm

Re: Password invalid on greedygammon download

Thu Mar 05, 2015 5:44 pm

The forum is back up and username validation seems to be working ok. If you have already reset your password in the forum you must click once "I forgot password" in the login screen for GreedyGammon. It will take you back to the forum page again but u don't have to do anything there since u already reset your password. Just close that out and log back into GreedyGammon with your new password that you have verified works in the forum login.

Everytime you click "I forgot my password" into GreedyGammon, it will read you password from the forum instead of the GreedyGammon server account. This allows you to change your password anytime without intervention from GreedyGammon admins.

Hope that is not too confusing.
Backgammon is a luck/skill game similar to card games like poker and gin rummy. Estimating and maximizing your winning probability is key
http://www.download-texas-holdem-poker.com

carysosm
Posts: 7
Joined: Thu Feb 26, 2015 3:11 pm

Re: Password invalid on greedygammon download

Thu Mar 05, 2015 8:52 pm

Based on what you stated in the prior post I attempted to go back and re-use my username of carysosm. I did change the password a couple of times and then clicked "forgot password" on the GreedyGammon login screen, but I'm now getting an invalid password message again.

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greedyG
Site Admin
Posts: 193
Joined: Sun Oct 24, 2010 8:32 pm

Re: Password invalid on greedygammon download

Thu Mar 05, 2015 9:03 pm

carysosm wrote:Based on what you stated in the prior post I attempted to go back and re-use my username of carysosm. I did change the password a couple of times and then clicked "forgot password" on the GreedyGammon login screen, but I'm now getting an invalid password message again.


Sorry its confusing. I will try to clarify it. There are 2 password locations. One is in the forum at greedygammon.com/support (right here where we are messaging) and the other is on the GreedyGammon server where all the player accounts , ratings experience etc are stored. The forum doesn't know anything about your rating. You can register in the forum and not ever play on Greedygammon your password will only be stored in the forum. When you do log into Greedygammon with your new forum username and password, your infor is stored in the server and GreedyGammon never checks the forum again until you tell it to with "I forgot my password" on the login page. When you do that GreedyGammon will look in the forum again and if you typed the correct password for the forum, it will store your new password in the server.

To change your password follow these steps.

(1) Create a password in the forum that works
(2) Click "I forgot my password" into greedygammon login
(3) Close everything down restart and log back into GreedyGammon

If you still have problems, email support@greedygammon.com with your username and password so we can look into it.
Backgammon is a luck/skill game similar to card games like poker and gin rummy. Estimating and maximizing your winning probability is key
http://www.download-texas-holdem-poker.com

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greedyG
Site Admin
Posts: 193
Joined: Sun Oct 24, 2010 8:32 pm

Re: Password invalid on greedygammon download

Mon Mar 09, 2015 4:49 am

GreedyGammon password validation and reset system is down. I am working on a fix for it. Till them only the offline games will be available. Expect to have it back online in a few days
Backgammon is a luck/skill game similar to card games like poker and gin rummy. Estimating and maximizing your winning probability is key
http://www.download-texas-holdem-poker.com

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